Get in touch

If something on this site is wrong, out of date, or unclear, we would rather hear it from you than leave it standing.

Write to the desk

Email [email protected]. One inbox, read by the editorial team. We answer in English and read Afrikaans, isiZulu and isiXhosa.

What we can help with

• Corrections. A number that no longer matches IQ Option's own pages, a broken step in a guide, a translation that reads badly in your language. Point us at the page and we will check it against the source.
• Missing coverage. A question you searched for and could not find answered here.
• Press and editorial queries. Who wrote something, when it was checked, what it was checked against.

What we cannot help with

We are an independent publisher, not IQ Option and not a financial services provider. That means we cannot:

• unlock, verify, restore or close your trading account;
• find, chase or release a deposit or withdrawal;
• look at your documents, your balance or your trades;
• tell you what to trade, when to trade it, or how much to risk.

Account and payment problems have to go to the operator's own support — in-platform chat and its published support email are the routes that can actually see your account. Our customer care guide walks through how to raise a case so it lands properly the first time.

Complaints about this site

If you think we have published something unfair or inaccurate about IQ Option or any other platform mentioned here, say so in the same inbox and mark it "correction". We will respond, and if we got it wrong we will change the page and note what changed.

A note on timing

This is a small desk, not a call centre. Expect a considered reply rather than an instant one, and please include the page URL — it saves a round trip.